Statement on the accessibility of the network headquarters

As a public sector body, the Port of Novalja is obliged to ensure the accessibility of its network locations in accordance with the Act on Accessibility of Websites and Software Solutions for Mobile Devices of Public Sector Bodies of the Republic of Croatia (OG 17/19) of 23 September 2019. national legislation is transposed by Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of websites and mobile applications of public sector bodies. This Statement of Accessibility applies to the Port Authority of Novalja and its network location

Compliance status

The network location is partially harmonized with the Law on Accessibility of Websites and Software Solutions for Mobile Devices of Public Sector Bodies.

Inaccessible content

The network location is largely harmonized with the Accessibility Act, and exceptions to compliance are manifested in the following:

  • Before filling out the forms, the user should be offered instructions on how to fill in
  • Some PDFs are not readable by screen readers because they are offered in an image format that screen readers cannot read
  • Videos are missing subtitles

Raise accessibility

The Port Authority of Novalja will implement corrective measures to solve the problem of inaccessible content of the network location as much as possible.

In the further upgrade of the network location, recommendations for improving accessibility will be implemented and efforts will be made to raise the level of accessibility as much as possible.

Prepare this Accessibility Statement

This Statement was prepared on 23 September 2020, in accordance with the Accessibility Statement Template in line with Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of public sector bodies’ websites and mobile applications, established by the EU Commission Implementing Decision 2018/1523 October 11, 2018

An assessment method in the form of accessibility testing was used to prepare this Statement.

Tests were performed on the following operating systems, web browsers and mobile devices: MS Win10, Mozilla Firefox, Google Chrome, iPhoneXS and iOS Safari. Assistive technology used during testing: NVDA (NonVisual Desktop Access) 2019 screen reader, Jaws 2019 screen reader, VoiceOver, on-screen keyboard.

Feedback and contact information

All inquiries related to the accessibility of the network location, users can send to the Information Officer of the Port of Novalja, whose working hours are from Monday to Friday from 07:00 to 15:00 by phone at +385 (0) 53 663 230, by e-mail or by mail to the address: Lučka uprava Novalja, Dalmatinska 18, 53291 Novalja

The Port of Novalja Authority is obliged to respond to the user’s inquiry, notification or request regarding accessibility within 15 days from the day of receipt of the notification or request or to inform him within the same deadline, with a detailed explanation of the reasons for postponement. respond to the user’s notification or request.


The body responsible for monitoring the compliance of websites and software solutions for mobile devices of public sector bodies with accessibility requirements and supervising the implementation of the Accessibility Act is the Information Commissioner of the Republic of Croatia.

In case of unsatisfactory responses to the notification or request for feedback on the accessibility of this network location, users can contact the Information Commissioner by phone number 01 4609 041 or by e-mail:


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